This Privacy Policy describes how CheckOutStore.ca ("we", "us", "our") collects, uses, and shares information about you when you visit our website or make a purchase.
Information We Collect
Information You Provide
When you place an order or contact us, we collect:
- Name, email address, and phone number
- Billing and shipping addresses
- Payment information (processed by our payment partner — we do not store full card numbers)
- Order history and product preferences
- Any messages you send to customer support
Information Collected Automatically
When you browse the site, we automatically collect:
- Device information (browser type, operating system, IP address)
- Usage data (pages viewed, links clicked, time spent)
- Referring URLs and search terms
- Cookies and similar tracking technologies
Cookies
We use cookies to keep your shopping cart populated between visits, remember your preferences, analyze site traffic, and deliver relevant content. You can disable cookies in your browser settings, but some features (such as checkout) may not work properly without them.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations, shipping updates, and receipts
- Provide customer support
- Detect and prevent fraud or abuse
- Improve our site, products, and services
- Send marketing communications if you have opted in (you may unsubscribe at any time)
- Comply with legal obligations
How We Share Your Information
We do not sell your personal information. We share it only with:
- Service providers who help us operate — payment processors, shipping carriers, email platforms, site search, and analytics
- Legal authorities when required by law, subpoena, or to protect our rights and our users
- Successors in the event of a merger, acquisition, or sale of assets
Your Rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you
- Correct or update inaccurate information
- Request deletion of your information
- Opt out of marketing emails
- Object to certain uses of your data
To exercise these rights, email support@checkoutstore.com. We'll respond within 30 days.
Data Retention
We retain order and account information for as long as needed to provide service, comply with legal obligations (such as tax records), resolve disputes, and enforce our agreements — typically seven years for financial records.
Security
We use industry-standard technical and organizational safeguards — including TLS encryption in transit and restricted access to our systems — to protect your information. No method of transmission or storage is 100% secure, but we work to minimize risk.
Children
Our site is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. The "last updated" timestamp on this page reflects the most recent revision. Material changes will be announced here.
Contact
Questions about this policy or your personal information? Email support@checkoutstore.com.